An AI sales assistant that knows your products
It understands customer needs, searches your real catalogue and answers using your prices, stock, media and business rules.
- Product search and recommendations
- Real price and stock data
- Product image and video sharing
- Handover to a team member
From customer confirmation to a real order
It confirms product, quantity and delivery details. Once the customer approves the summary, HY creates the order for your team to manage.
- Pending, preparing and ready states
- Dispatch, tracking and delivery
- Cancellation, reopening and timeline
Products, stock and customer context together
Catalogue data, stock movements, customer history and sales records stay in the same operational flow.
- SKU, barcode, category and price
- Stock in, out and adjustments
- Customer, order, sales and conversation history
Channels
Manage customer conversations from one inbox, with human handover when needed.
- WhatsApp, Meta, Facebook and Instagram
- Amazon UK: Coming soon
Finance & bookkeeping
Record sales, payments, expenses, suppliers and invoices created outside HY in one place.
- Payments and customer balances
- Expenses, suppliers and purchasing
- CSV/Excel bank statement import and reconciliation
- UK invoice issuing: Coming soon
Work anywhere and at volume
Desktop and mobile interfaces support cameras, document uploads, Excel/CSV and bulk operations in the office or on the move.
- Mobile and web camera support
- Product, order, dispatch and return documents
- Bulk product, stock and order operations