FROM CONVERSATION TO ORDER, WITH AI

Talk to customers.
Guide the sale. Create the order.

HY runs the sales conversation with AI. It uses your real products, prices and stock, then creates the order after the customer confirms.

Explore the product Compare plans

HY daily operations dashboard — Real HY interface · Local demonstration dataYour customer confirms. HY records the order. Your team stays in control.

CHANNELS → AI → OPERATIONS

See HY in 30 seconds

WhatsApp, Instagram and Messenger come together in one place. The AI sales agent replies with live prices and stock and creates the order, while products, orders and bookkeeping stay in sync.

01Every channel in one place
02AI replies, the order is created
03Products, orders and bookkeeping

EVERY STEP OF THE SALE, CONNECTED

Move the conversation forward. And the business.

An assistant that knows your products

Searches your catalogue and answers with your prices, stock and business policies. Hands over to your team when needed.

A conversation becomes an order

Confirms the product, quantity and delivery details. Presents the summary and creates an order reference after customer approval.

One workspace for your team

Follow each order from approval to preparation, dispatch and delivery. Products, customers and sales stay together.

WHO IT’S FOR

For businesses that sell through messages and manage their own stock.

Retail and wholesale businesses

Run catalogue, stock, orders and payments from the same records.

Excel/CSV and bulk operations
Stock in, out and adjustments
Sales and stock reports

See how it helps

Teams that work together

Staff share one workspace with roles and permissions, from the office or on the move.

Roles and permissions
Web and mobile
Finance & Bookkeeping

See how it helps

REAL PRODUCT. CONNECTED WORKFLOW.

The sale starts in a conversation. The work continues in HY.

01 / ORDER

Customer confirmed. Order created.

The order created by AI appears in your team's workspace. Review the products, quantities and customer details, then manage preparation and delivery.

Carrier, tracking number and delivery status stay with the order.

HY orders: approval, preparation and delivery

02 / PRODUCTS & STOCK

Better answers start with real product data.

Keep your products, prices, images and stock in HY. Your sales assistant uses that information to help customers choose.

Product-level stock · Stock movements · Excel product import

HY product catalogue with prices and stock

DAILY OPERATIONS

The work behind every sale. Together in HY.

Messages and handover

Open conversation history, reply to customers and take over when a conversation needs your team.

Customer history

See contact details, purchased products, orders and past conversations together.

Orders and dispatch

Record approval, preparation, dispatch and delivery, with the carrier and tracking number.

Products, stock and sales

Keep the catalogue up to date. Follow stock movements, sales amounts and payment status.

Excel, images and documents

Import and export products with Excel / CSV, and upload images and documents to your records.

Reports

Review sales, customer, product, stock and AI activity reports.

Channel operations depend on the relevant connection being active and the functions it supports. No marketplace integration is live in the UK today; Amazon UK is coming soon.

WEB + MOBILE

At your desk. And wherever work takes you.

Works on desktop and mobile. Use HY from your computer or add it to your phone's home screen and manage your business wherever you are.

No app-store download required. Live business data needs an internet connection.

DesktopMobile

HY messages: order recorded after customer confirmation

INTEGRATIONS

Bring your customer channels into HY.

WhatsAppMetaFacebookInstagramAmazon UK · Coming soon

Explore all integrations

PRICING

Choose where your business starts.

HY Business for daily operations. Commerce AI when you want HY to guide the sales conversation too.

HY Business

Products, inventory, customers, orders, purchasing and finance & bookkeeping in one place.

£14/ user / month

Products, variants and inventory
Customers / CRM
Orders, dispatch and delivery tracking
Purchasing and suppliers
Finance & bookkeeping
Reports
Desktop + mobile / PWA
Onboarding and support

Start 7-Day Free Trial

HY Commerce AI

HY Business plus an AI sales agent for your customer channels.

From £103/ month

£14/user/month + £89/company/month AI Sales Agent

Everything in HY Business
1,000 AI conversations / month
AI Sales Agent
WhatsApp, Instagram, Facebook Messenger
Create new orders after customer confirmation
Human handoff

Start 7-Day Free Trial

HY Commerce AI Plus

For businesses with higher AI and operational volume.

From £163/ month

£14/user/month + £149/company/month AI Sales Agent Plus

Everything in HY Commerce AI
2,500 AI conversations / month
Higher AI usage capacity
Higher order volume
Priority support

Talk to Sales

Enterprise

For larger teams and high-volume operations.

Custom Pricing

HY Business / AI capabilities as relevant
Larger teams
Very high AI usage
Custom onboarding
Priority support